We’re looking for meticulous, proactive, and highly organised individuals to support our Governance & Compliance functions and Product (Course) Maintenance workflows. In this role, you will help uphold quality standards, strengthen compliance practices, and ensure our course information stays accurate, updated, and ready for growth.

If you enjoy creating clarity, refining processes, and keeping things running smoothly, this is the perfect role for you.

Key Responsibilities:
Quality Assurance Compliance

• Develop, update, and maintain Standard Operating Procedures (SOPs) and organisational policies.

• Design and enhance workflow diagrams using Microsoft Word, Visio, or similar tools.

• Conduct periodic compliance checks to ensure adherence to departmental SOPs and track document revisions.

• Log, investigate, and follow through on feedback, incidents, and appeals until closure.

• Organise and maintain compliance-related documents to ensure easy access and retrieval.

• Bonus: Familiarity with PEI and EduTrust compliance requirements.

Product (Course) Maintenance

• Consolidate, update, and maintain all course-related information for accurate filing and documentation.

• Provide hands-on support in the execution of new course development or course enhancements.

Requirements:

• Strong written and verbal communication skills.

• Excellent attention to detail with high accuracy in documentation.

• Proficiency in Microsoft Word, Visio, or similar diagramming tools.

• Highly organised with strong coordination and follow-through abilities.

• A structured thinker who enjoys improving processes and ensuring operational reliability.